Browsing Institute for Social Development by Subject "Service delivery"
Now showing items 1-3 of 3
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A discursive exploration of managers’ competencies at community health centres in low socio-economic status communities in Cape Town
(University of Western Cape, 2019)South African health professionals’ competencies, especially those of managers have been placed under the spotlight. In the community health centres (CHCs) situated in low socio-economic status areas in Cape Town, a shortage ... -
The impact of an organisational capacity assessment on non-profit organisations in South Africa.
(University of the Western Cape, 2020)The research study investigated the potential impact that organisational capacity assessments can have on the long-term sustainability of non-profit organisations (NPOs). The researcher employed longitudinal research design ... -
Service delivery protests and the struggle for urban development in Gugulethu and Khayelitsha, Cape Town
(University of the Western Cape, 2021)This study assesses the role of service delivery protests (SDPs) in promoting access to services such as water, electricity, and housing in Gugulethu and Khayelitsha, Cape Town. The study was conceptualised within the ...