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Now showing items 11-14 of 14
An interrogation of the adequacy of New Public Management in effective social service delivery Case of Mutare City Council, Zimbabwe
(University of Western Cape, 2020)
Local authorities, if well managed, are a key public sector institution indispensable for effective and efficient service delivery which in turn is critical towards meeting Sustainable Development Goals (SDGs) at local ...
Participatory monitoring and evaluation for improved service delivery: The case Of C3 notification system in site C Khayelitsha
(University of the Western Cape, 2018)
Participatory monitoring and evaluation today, gives a whole new approach to participation.
Local communities can now fully participate and be involved from the initiation of a project
or from the beginning of a project, ...
Rethinking public participation in local government: A case study of Mossel Bay Municipality
(University of the Western Cape, 2022)
Public participation in local government has been identified as an important factor that can assist government to ensure adequate public service delivery. It offers government an opportunity to prioritise citizens in ...
Service delivery: a key to democratic stability.
(University of the Western Cape, 2001)
The research investigates the reason why service delivery is slow and not enough or just not available in many areas. It highlights the problems that hamper progress toward achieving service delivery. Some of the problems ...