Search
Now showing items 31-40 of 81
The retention factors of call centre agents at a financial institution in the Western Cape
(University of the Western Cape, 2013)
The aim of the study was to identify the retention variables highlighted as most important by call centre agents at a financial institution in the Western Cape. In addition, to assess which of the independent variables ...
The relationship between psychological capital and employee wellness in organisations in the manufacturing industry in the Western Cape
(University of the Western Cape, 2014)
Psychological capital (PsyCap), the four dimensions of PsyCap and Perceived Wellness are viewed as positive constructs. Research indicated these positive constructs has a beneficial or positive effect on the organisation's ...
Perceived organisational support, organisational commitment and turnover intentions amongst employees in a selected company in the aviation industry
(University of the Western Cape, 2014)
A large body of research on staff turnover report that intention to leave the organisation is one of the key predictor’s to staff turnover (Chen & Francesco, 2003; Steel & Lounsbury, 2009). Researchers agree that when ...
The impact of leadership styles on employee engagement in a large retail organisation in the Western Cape
(University of the Western Cape, 2012)
To gain further insight, the purpose of this study was to investigate the impact of
leadership styles, particularly the impact of transformational and transactional leadership on employee engagement. Within a business ...
Work family conflict amongst females in a service organisation in the Western Cape
(University of the Western Cape, 2012)
In recent years, there has been a proliferation in research on work-family conflict which has become more prevalent in recent years due to the economic climate in which increasingly large numbers of women are entering or ...
The levels of career maturity amongst final year undergraduate students, within a department, at a higher education institution, in the Western Cape
(University of the Western Cape, 2015)
Tertiary education is becoming increasingly costly for many students. According to Pieterse (2005), young people can barely afford to make mistakes in their career decisions, as this could cost them too much in time and ...
The impact of job demands and job resources on work engagement and turnover intentions within the information technology division of a South African bank
(University of the Western Cape, 2015)
The primary objective of the study was to gain a deeper understanding of the impact of job resources and job demands on work engagement and employee turnover intentions within the IT division of a South African bank. The ...
Career indecision amongst prospective university students
(2010)
Career indecision is one of the key aspects that professionals in career guidance counselling are interested in assessing. Career indecision, in the context of university students has been defined as the "inability to ...
The effect of stress, burnout and emotional labour on intention to leave amongst call centre employees
(University of the Western Cape, 2010)
The increasing demand for client-centred services in a highly competitive business environment has resulted in a substantial increase in the number of call centres world wide (Knight 2004 cited in Carrim, Basson & Coetzee, ...
The relationship between intention to quit, pyschological capital and job satisfaction in the tourism industry in the Western Cape
(University of the Western Cape, 2010)
The current research aims to identify the variables that influence turnover intentions. In particular, this research explored the concept of turnover intentions by investigating the mediating effects of job satisfaction ...