Now showing items 1-2 of 2
Service delivery in disadvantaged communities : a case study of Langa
(University of the Western Cape, 2012-11)
In order to address the inequalities created by the apartheid regime between local authorities, various legislative and support mechanisms were put in place which were not always implemented effectively and efficiently. ...
An examination of the implementation of selected batho pele principles: A case study of the Western Cape Department of Agriculture, Forestry and Fisheries (DAFF) and its selected clients
(University of the Western Cape, 2018)
The Batho Pele principles can be seen as a tool to help transform the South African public sector by making it more responsive to the needs of its citizens. The White Paper on the Transformation of the Public Service strives ...