Browsing Department of Industrial Psychology by Author "Faculty of Arts"
Now showing items 1-4 of 4
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Job satisfaction of call centre representatives
Gordi, Michelle Romilla (University of the Western Cape, 2006)The aim of the study is to prove that a correlation exist between job satisfaction and the levels of absenteeism, turnover, performance and customer satisfaction. Data were collected using the Job Satisfaction Survey which ... -
The relationship between intention to quit, pyschological capital and job satisfaction in the tourism industry in the Western Cape
Appollis, Verna Patricia (University of the Western Cape, 2010)The current research aims to identify the variables that influence turnover intentions. In particular, this research explored the concept of turnover intentions by investigating the mediating effects of job satisfaction ... -
The relationship between stress and salutogenic functioning amongst employees in a state owned enterprise
Oosthuizen, Janine Dalnet (University of the Western Cape, 2005)‘Human capital’ is the buzzword of the 21st century and is becoming the core value of organisations. In South Africa it is estimated that more than R500 million is lost annually through absenteeism and loss of ... -
Work-family conflict among women from a collectivistic culture
Wafula, Anne Nasambu (University of the Western Cape, 2010)This study investigated how Work-Family Conflict was related to Role Salience and Job level (investigated in terms of the amount of job demand and job control associated with different job levels) among women from a ...