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Electronic service quality and customer satisfaction in South African online stores: The role of psychographics on perceptions
(University of the Western Cape, 2018)
In recent years, the South African online shopping industry has experienced remarkable growth which has attracted multi-national online stores to operate in the South African market thus creating competitive pressure for ...
Commerce faculties: The hidden pipeline of entrepreneurs, a model of entrepreneurial intention
(University of the Western Cape, 2018)
Entrepreneurs and entrepreneurship have been the focus of economic development for the past 22 years. The aim is to spark economic growth that will be sustainable for the years to come. The current state of entrepreneurship ...
Managing stakeholder salience, influence and exposure with sustainable supply chain management practices and triple bottom line measures: The case of Safaricom, Kenya
(University of the Western Cape, 2018)
As organizations face stiff pressure from various stakeholders, management
has had to move beyond the idea of shareholder wealth maximization and
incorporate the environmental and social concerns from the various
stakeholders. ...