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dc.contributor.advisorPather, Shaun
dc.contributor.advisorJantjies, Mmaki
dc.contributor.authorkyakulumbyE, Stephen
dc.date.accessioned2021-02-19T10:43:43Z
dc.date.available2021-02-19T10:43:43Z
dc.date.issued2020
dc.identifier.urihttp://hdl.handle.net/11394/7831
dc.descriptionPhilosophiae Doctor - PhDen_US
dc.description.abstractE-government should be at the heart of service delivery in developing countries if the life of citizens, especially the socially and economically marginalised, is to be improved. Often in developing contexts, citizens have been treated as recipients of such interventions, in a top-down approach from central governments, resulting in the non-use of such interventions. A situation of non-use of e-services results in wastage of the public fiscus. The extant literature points to a number of underlying causes of the problem. One such problem is the “Design-Reality Gap."en_US
dc.language.isoenen_US
dc.publisherUniversity of Western Capeen_US
dc.subjectParticipatory designen_US
dc.subjectEmpathetic participatory designen_US
dc.subjectCo-designen_US
dc.subjectMarginalised citizensen_US
dc.subjectUgandaen_US
dc.titleA framework for developing citizen-centric e-government applications in developing countries: The design-reality gap in Ugandaen_US
dc.rights.holderUniversity of Western Capeen_US


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