Service delivery in local government: Schulzenda township in Mpumalanga Province

Abstract

This study examines service delivery such as housing, water, electricity, roads and garbage removal in local government with specific reference to Schulzendal township. The main objective of the study is to investigate the services mentioned above in Schulzendal township, (1) to assess the satisfaction of Schulzendal community in services delivered by Nkomazi municipality; (2) to examine and identify factors impacting on the Nkomazi municipality's ability to deliver services effectively and efficiently; (3) and to assess the ability of the Schulzendal community to pay for services delivered.