Browsing Faculty of Economics and Management Sciences by Author "Jantjies, Mmaki"
Now showing items 1-3 of 3
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A framework for developing citizen-centric e-government applications in developing countries: The design-reality gap in Uganda
kyakulumbyE, Stephen (University of Western Cape, 2020)E-government should be at the heart of service delivery in developing countries if the life of citizens, especially the socially and economically marginalised, is to be improved. Often in developing contexts, citizens have ... -
A framework for ethical data use to improve personalised customer experience in the financial industry in South Africa
De Villiers, Zita Kim (University of the Western Cape, 2022)The financial services industry deals daily with vast amounts of data. In this study, the researcher intends to investigate if data is used ethically for the purpose of analytics within this industry. The aim of this ... -
Investigating factors that hinder the adoption and use of primary healthcare information systems (phcis) in the western cape of South Africa
Nkwenkwezi, Masibonge Emmanuel (University of the Western Cape, 2021)In the past, the Western Cape Department of Health had no formal or technologically enabled system for patient administration. This resulted in an administrative burden, increased waiting times for patients and doctors who ...