Browsing Department of Industrial Psychology by Subject "Burnout"
Now showing items 1-7 of 7
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The effect of stress, burnout and emotional labour on intention to leave amongst call centre employees
(University of the Western Cape, 2010)The increasing demand for client-centred services in a highly competitive business environment has resulted in a substantial increase in the number of call centres world wide (Knight 2004 cited in Carrim, Basson & Coetzee, ... -
An evaluation of the coping mechanisms of working students at the University of the Western Cape
(University of Western Cape, 2021)This study investigated the work-life balance phenomenon by closely focusing on the individual coping mechanisms that working students adopt during their academic journey. The research was motivated by the serious financial, ... -
The influence of workaholism and burnout on the intention to quite amongst academic employees at a selected university n the Western Cape
(University of the Western Cape, 2019)Universities worldwide have to contend with a changing landscape due to the massification of education, additional pressure being placed on academia with respect to research outputs, teaching a transforming student base, ... -
The relationship between emotional intelligence and burnout amongst social workers in the north and south regions of the Western Cape
(University of Western Cape, 2013)The social work profession is strongly client based with workers being involved in complex social situations (Lloyd, King & Chenoweth, 2002). Social workers judgement and decision making are influenced by their emotions ... -
The relationship between emotional intelligence and emotional regulation and its impact on leader-member exchange, work engagement and burnout
(University of Western Cape, 2021)Organisations spend copious time and resources recruiting and selecting the best candidates to fill a vacancy. In the modern-day work environment, high-performing and engaged employees are the key drivers of organisational ... -
The relationship between organisational commitment, stress and turnover intentions amongst teachers in the Eastern Cape
(University of the Western Cape, 2010)Generally high employee commitment is a major characteristic of world class organisations (Lesabe & Nkosi, 2007). There is empirical evidence that the strength of organisational commitment helps predict employees' turnover ... -
Understanding the wellness needs of academic employees at a higher education institution in the Western Cape
(University of the Western Cape, 2020)Higher education institutions (HEIs) worldwide are faced with complex changes and challenges. Employees at these institutions are also faced with even greater demands and obstacles. Academics often work under pressure and ...