Department of Information Systems: Recent submissions
Now showing items 21-40 of 74
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Measuring the underlying causes of long waiting times and the barriers to implementing recommendations to reduce waiting times, at a public sector primary health care facility in Cape Town
(University of the Western Cape, 2017)Long waiting times before receiving a health service, give rise to long queues and congested health facilities, both of which are unnecessary and avoidable. Since patients in part judge the quality of the service by the ... -
Exploration of the underlying causes of high waiting times at a community health centre in Cape Town, South Africa
(The University of the Western Cape, 2017)At public sector health facilities in Cape Town, South Africa, patients experience very high waiting times, with a medium waiting time of 3 hours which prevailed at the study facility being common. So the question arose ... -
The complexities and possibilities of health data utilization in the West Coast District
(University of the Western Cape, 2018)In an ideal public health arena, scientific evidence should be incorporated in the health information practices of making management decisions, developing policies, and implementing programs. However, much effort has been ... -
Enhancing the consumers' satisfaction using social media analytics within the financial industry of South Africa
(University of the Western Cape, 2017)Due to the pressures of increased competition from different banks, both globally and internationally, financial institutions have made a strategic decision to incorporate Social Media (SM) and subsequently Social Media ... -
A framework to teach digital innovation skills to South African Information Systems students
(University of the Western Cape, 2017)The diffusion of the digital infrastructure is opening up multiple opportunities for innovations to transform business and society. The overall purpose of Information Systems (IS) education is to equip students to ... -
Qualitative Assessment of the Utilisation of Tier.Net Health Information among facility and programme managers In Ekurhuleni district, Gauteng
(University of the Western Cape, 2017)The South African National Department of Health (NDOH) developed TIER.net - a three-tiered health information system to improve the quality of routine data collection and for the proactive information-driven management of ... -
Perceptions and experiences of health care workers on the use of electronic medical records at two health centres in Livingstone, Zambia
(University of the Western Cape, 2017)Health information systems (HIS) have much to offer in managing healthcare costs and in improving the quality of care for patients. However, the adoption of HIS can cause problems to health professionals in terms of ... -
A study of e-astuteness and e-social astuteness and their perceived validity amongst Information Systems (IS) students at a University in the Western Cape
(University of the Western Cape, 2016)E-astuteness and e-social astuteness are relatively new concepts. As a result, there is little to no extended knowledge on how each of these concepts can be fully adopted and implemented in South Africa. This research ... -
E-skills and employability : a Technical and Vocational Education and Training (TVET) curriculum perspective
(University of the Western cape, 2015)The high rate of youth unemployment is a global phenomenon and a worrying factor. This contradicted the opportunity presented by the ICT sector, which requires e-skills, particularly e-literacy/or digital literacy skills ... -
Factors influencing effective information management using information technology systems in a public sector department
(University of the Western cape, 2016)The Public Sector encounters great challenges in its attempts to strengthen its public services. Public servants are in need of accurate and up-to-date information that can be readily accessible. They need information to ... -
Electronic patient record (EPR) system in South Africa : information, storage, retrieval and share amongst clinicians
(University of the Western cape, 2016)A phenomenological philosophy underlies this research study which attempts to understand clinicians’ perception and understanding of an electronic patient record (EPR) system currently operational at a hospital in the ... -
An examination of the e-Competence requirements of potential information systems graduate employers in the Western Cape and the information systems curriculum at University X
(University of the Western Cape, 2016)Knowledge, skills and competences (KSC) are regarded as the new global currency of the 21st century, without which a country’s investments in other resources will collapse. These strategic skills and competences, which are ... -
A phenomenological study in the behavioural patterns of users in the adaptation of enhanced information system applications : the case of a South African University
(University of the Western Cape, 2015)In this thesis, the author explores the phenomena of attitudinal behaviour of some users (management and administrative support personnel) in the adaptation of enhanced information system applications (EISAs) during the ... -
Extendibility of a proposed Business Architecture Assessment Model (BAAM)
(University of the Western Cape, 2015)Purpose: The research aims to validate whether the proposed beta version of a Business Architecture Assessment Model (BAAM) can be usefully extended to organisations. Design/methodology/approach: The research draws from ... -
Identifying the benefits of social media within large financial institutions in South Africa
(University of the Western Cape, 2015)In recent years, the information systems / information technology industry has been one of the most fast growing industries. Regularly, existing technologies are being upgraded and new technologies are being introduced ... -
Business processes alignment for an effective e-government implementation: a case study of a Provincial Government in South Africa
(University of the Western Cape, 2016)The purpose of the research case study was to assess the current state of alignment of business processes to Provincial Strategic Goals (PSGs) and services in the Provincial Government and to identify the way to align ... -
A functional-interpretive approach to information systems security e competencies development in the higher education institution: a comparativ e case of four South African higher education institutions
(University of the Western Cape, 2016)The research reported in this thesis examines the approaches of four (4) HEIs in the Western Cape Province in South Africa to institutional development of IS security ecompetencies across their full staff compliments. It ... -
An investigation into Business Continuity Plan (BCP) failure during a disaster event
(University of the Western Cape, 2012)This thesis examines what a Business Continuity Plan (BCP) should comprise off, as well as the difference between a BCP and a Disaster Recovery Plan (DRP) and the key elements of an effective BCP as well as the different ... -
ICT skills shortages in under-developed areas of South Africa: a case of the Eastern Cape
(University of the Western Cape, 2013)Information and Communication Technology is a mixed set of technological tools and resources used to create and manage information. It involves technologies such as radio, television, video, DVD, telephone (both fixed line ... -
Readiness assessment of cloud-computing adoption within a provincial government of South Africa
(University of the Western Cape, 2014)Cloud computing, as a shifting paradigm, is expanding its “bandwagon effect” across industries worldwide. This is due to the several advantages of cloud computing that have been revealed by the public sectors (empirical ...
