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    • Magister Commercii (Industrial Psychology) - MCom (IPS)
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    • Faculty of Economics and Management Sciences
    • Department of Industrial Psychology
    • Magister Commercii (Industrial Psychology) - MCom (IPS)
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    Exploring the influence of job crafting on organisational commitment and work engagement in a selected financial services organisation

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    brandt_m_ems_2020.pdf (6.296Mb)
    Date
    2020
    Author
    Brandt, Angelique Adelé
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    Abstract
    The financial industry revolves around organisations that provide financial services to people in the community. The largest contributor is the banking sector followed by the insurance sector. Financial services organisations face an ever-changing working environment that is constantly increasing in its complexity. New market entrants such as banks provide insurance products, customer preferences change, technology changes quickly, and ever-changing legislation governs the way in which insurance organisations conduct business with customers. Having to continuously contend with the losses, regulatory changes, and risk management, while having to increase the shareholders’ value, all impact on the global financial services industry. They in turn increase the job demands on employees.
    URI
    http://hdl.handle.net/11394/8019
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    • Magister Commercii (Industrial Psychology) - MCom (IPS)

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