The transition from a decentralised to centralised NSFAS System: A case Study of the impact on students from 2016 to 2018 at a historically black university

Abstract

This study was about the change of the National Student Financial Aid Scheme (NSFAS) administration system from a decentralised to a centralised one. The aim was to investigate the shift of the NSFAS administration system and its effect on the students' academic progress and overall well-being in the learning process at a historically Black university in the Western Cape Province. The study had three objectives. Firstly, to examine the efficacy of the NSFAS centralised application process. Secondly, to determine the impact of the process on the students' academic progress and overall well-being in the learning process. Lastly, to propose recommendations for the streamlining of the application process so that the negative impact on the students' academic performance be minimised or prevented.