Knowledge management and organizational learning in religious organizations: A case study of Christian faith revival ministries of South Africa

Abstract

Knowledge Management (KM) has developed over the years into a mainstream organisational necessity to achieve success and organisational effectiveness. The goal of this study is to assess KM and organisational learning within religious organisations especially Pentecostal Churches. This study is based on both qualitative and quantitative research design, employing a case study research method. The study population was the 120 congregational members of Christian Faith Revival Ministries of South Africa, located in Tafelsig, Mitchell’s Plain, Cape Town. Quantitative and qualitative data was collected using questionnaire and Interview. Analysis was done using SPSS and Atlas.ti.