Browsing by Author "Rukuni, Tarisai Fritz"
Now showing items 1-1 of 1
-
Electronic service quality and customer satisfaction in South African online stores: The role of psychographics on perceptions
Rukuni, Tarisai Fritz (University of the Western Cape, 2018)In recent years, the South African online shopping industry has experienced remarkable growth which has attracted multi-national online stores to operate in the South African market thus creating competitive pressure for ...