Browsing Faculty of Arts by Subject "Service delivery"
Now showing items 1-2 of 2
-
Contestations, connections and negotiations: the role of networks in service delivery protests in Gugulethu, Cape town
(University of the Western Cape, 2014)This study revealed the key role that social, historical, economic and political networks play in initiating and maintaining service delivery protests. While networks help in communicating service delivery problems among ... -
Exploring knowledge sharing and creation practices among a selection of library staff at the University of the Western Cape
(University of the Western Cape, 2012)The aim of this study was to determine whether or not knowledge was shared and created in the library of the University of the Western Cape (UWC). The study adopted the SECI model of Nonaka and Takeuchi (1995) as its ...