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Electronic service quality and customer satisfaction in South African online stores: The role of psychographics on perceptions
(University of the Western Cape, 2018)
In recent years, the South African online shopping industry has experienced remarkable growth which has attracted multi-national online stores to operate in the South African market thus creating competitive pressure for ...
Testing the influence of herding behaviour on the Johannesburg Securities Exchange
(University of the Western Cape, 2018)
Since the discovery of herding behaviour in financial markets in the 1990s, it has become an area of interest for many investors, practitioners and scholars. Herding behaviour occurs when investors and market participants ...
Commerce faculties: The hidden pipeline of entrepreneurs, a model of entrepreneurial intention
(University of the Western Cape, 2018)
Entrepreneurs and entrepreneurship have been the focus of economic development for the past 22 years. The aim is to spark economic growth that will be sustainable for the years to come. The current state of entrepreneurship ...
Internal promotion of Islamic banking offerings at a South African traditional bank: An action research study
(University of the Western Cape, 2018)
This master's thesis report is a record of my action research study conducted at a traditional bank
in South Africa. The report follows a narrative writing style. It contains my personal learnings and
reflections. In it I ...
Managing stakeholder salience, influence and exposure with sustainable supply chain management practices and triple bottom line measures: The case of Safaricom, Kenya
(University of the Western Cape, 2018)
As organizations face stiff pressure from various stakeholders, management
has had to move beyond the idea of shareholder wealth maximization and
incorporate the environmental and social concerns from the various
stakeholders. ...
An investigation into what the management competencies are during a time of crisis: A university stakeholder perspective
(University of the Western Cape, 2018)
The study aims to identify the management competencies needed during the time of
crisis at a university as perceived by the stakeholders. The study includes the top tier
of management including the Executive Management ...