Search
Now showing items 1-4 of 4
Factors contributing to employee burnout among frontline staff working in the business banking department of a South African bank
(University of the Western Cape, 2023)
This study suggests that, specifically at their convenience, more awareness on burnout should be created among frontline employees in the South African banking sector. The study contends that employees should be given ...
Customer loyalty programmes in South Africa: Past, present and future trajectories
(University of the Western Cape, 2022)
The thesis examines customer attitudes towards Fast Moving Consumer Goods (FMCG) retail outlets. Customer attitudes are examined based on customer engagement, loyalty programmes, customer satisfaction and customer loyalty ...
The glass ceiling effect in South African companies: An illusion or reality
(University of the Western Cape, 2022)
Despite the existence of advanced employment equity legislation that addresses inequalities and discrimination in South Africa, the glass ceiling still inhibits the advancement of women to top positions in both the private ...
The development of online shopping behaviour during Covid-19, Cape Town, South Africa
(University of the Western Cape, 2022)
The COVID-19 pandemic brought a change in the business environment across the globe since the start of 2020 which resulted in E-commerce becoming most considered and chosen form of purchasing. This research aim is to bring ...