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"The design of inclusive participatory systems in highly diverse societies : a case study on the usage of the C3 notification system in Langa, Cape Town"
(University of the Western Cape, 2015)
In recent years the concept of public participation has been embraced by governments around the world to promote citizen involvement in decision making processes both to deepen local democracy and to ensure greater ...
Fostering change through effective leadership: a case study of the City of Cape Town
(University of the Western Cape, 2015)
Despite the fact that local government is nothing like it was several decades ago in terms of the numerous reform changes it has undergone, within the South African context we find that many of the elements of bureaucracy ...
Evaluating processes for curbing workplace substance abuse within the city of Cape Town. Case study: safety and security directorate.
(2013)
The City of Cape Town Municipality is the implementing agent of service delivery and developmental programmes. The importance and impact of the services and programmes are imperative to the citizens it serves; thus, the ...