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Stakeholder perceptions of human resource requirements for health services based on primary health care and implemented through a national health insurance scheme
(University of the Western Cape, 2010)
In 2007, at its 52nd Conference in Polokwane, the African National Congress (ANC) called for the implementation of a National Health Insurance (NHI) scheme. The announcement resulted in much debate, with critics voicing ...
The satisfaction of clients with disabilities regarding services provided at primary health centres in Ndola, Zambia
(University of the Western Cape, 2010)
Client satisfaction is an outcome measure of quality care. Therefore, health care providers (HCP) have a responsibility to provide quality care services in order to satisfy clients' health needs. The aim of this study was ...