Library Portal | UWC Portal | National ETDs | Global ETDs
    • Login
    Contact Us | Quick Submission Guide | About Us | FAQs | Login
    View Item 
    •   ETD Home
    • Faculty of Community and Health Sciences
    • School of Public Health
    • Magister Public Health - MPH (Public Health)
    • View Item
    •   ETD Home
    • Faculty of Community and Health Sciences
    • School of Public Health
    • Magister Public Health - MPH (Public Health)
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Patient waiting time at a HIV Clinic in a Regional Hospital in Swaziland

    Thumbnail
    View/Open
    Mavuso_MPH_2008.pdf (1.511Mb)
    Date
    2008
    Author
    Mavuso, Marjorie
    Metadata
    Show full item record
    Abstract
    The aim of the study was to measure patient waiting and service times, describe the causes of high waiting time as well as to determine staff and patient derived norms on waiting times at the Manzini Regional Hospital HIV Clinic. Literature reviewed show that complaints regarding long waiting time have been effectively dealt with through patient flow analysis studies, which measure patient waiting and service times as well as other characteristics. A descriptive cross sectional quantitative survey methodology was undertaken using a time-delimited sample of all patients attending the HIV clinic over one week and all the staff who were in contact with the patients. Waiting time tracking instruments and short questionnaires were used to collect data from both patients and staff. Data were analysed quantitatively.
    URI
    http://hdl.handle.net/11394/2759
    Collections
    • Magister Public Health - MPH (Public Health) [404]

    DSpace 5.5 | Ubuntu 14.04 | Copyright © University of the Western Cape
    Contact Us | Send Feedback
    Theme by 
    @mire NV
     

     

    Browse

    All of RepositoryCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    Login

    Statistics

    View Usage Statistics

    DSpace 5.5 | Ubuntu 14.04 | Copyright © University of the Western Cape
    Contact Us | Send Feedback
    Theme by 
    @mire NV