Browsing Magister Commercii - Mcom (Management) by Title
Now showing items 20-31 of 31
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Interorganizational relationship management: managing across hierachies, markets and networks
(University of the Western Cape, 2006)This study focused on understanding inter-organizational relationships (IOR) of a dynamic nature. A dynamic process that has repetitive sequences of negotiation, commitment, and execution stages is central to inter-organizational ... -
Investigating the impact of service quality and customer satisfaction on customer loyalty in life insurance in South Africa
(University of the Western Cape, 2017)Service quality and satisfaction are very important concepts that companies must understand to remain competitive and grow (Angelova & Zekiri, 2011:232). Satisfied customers form the foundation of any successful business ... -
An investigation into the perceived impact of Artificial Intelligence on recruitment and selection practices of HR professionals within the retail sector in the Western Cape
(University of the Western Cape, 2024)The evolution of digital technology has a significant impact on every individual. One of these digital technologies that is currently changing the landscape in various industries is Artificial Intelligence (AI). AI can ... -
Monitoring good governance in South African local government and its implications for institutional development and service delivery. A case study of the sub-councills and councillor support department.
(University of the Western Cape, 2015)The empowering of local governments in South Africa as engines of national development has been plagued with problems and imbalance related to the ethic and the functioning of the local government machinery itself. The ... -
Perceptions of diversity management in a public sector organization /government institution within the Western Cape
(2013)In modern organisations, diversity management is seen as an important factor for success. If diversity is not managed correctly, it could impact how and if organisations meet their goals. The purpose of diversity management ... -
Perceptions of managers regarding the barriers to implementing the Employment Equity Plan of the City of Cape Town :an exploratory study
(University of the Western Cape, 2006)During the amalgamation of the seven substructures within the City of Cape Town specific problems arose around employment equity issues and consequently the City of Cape Town has introduced an Employment Equity Plan. This ... -
Regional integration in Southern Africa with a specific focus on the challenge of multiple membership, using SADC as a case study
(2009)Regional integration dates back to the work of Jacob Viner who distinguished between the terms ‘trade creation’ versus ‘trade diversion’ in the context of the gains from customs unions. Since then regional trade agreements ... -
A review of principal training and development to determine preparedness as managers of organisations in the South African context
(University of the Western Cape, 2022)Globally, public education systems are understood to be critical to the development of societies and provides an essential service for the public benefit. In order to do so effectively, there has been acceptance that ... -
A review of Principal training and development to determine preparedness as managers of organisations in the South African context.
(University of the Western Cape, 2022)Globally, public education systems are understood to be critical to the development of societies and provides an essential service for the public benefit. In order to do so effectively, there has been acceptance that ... -
South African automotive industry: Globalisation, re-structuring and world-class manufacture.
(University of the Western Cape, 2002)Political and economic sanctions between 1970 and 1994 isolated the inward-oriented economy of South Africa from global trends. A variety of factors, such as a challenging new global competitive environment, production ... -
South African automotive industry: globalisation, re-structuring and world-class manufacture.
(University of the Western Cape, 2002)Political and economic sanctions between 1970 and 1994 isolated the inward-oriented economy of South Africa from global trends. A variety of factors, such as a challenging new global competitive environment, production ... -
Strategic responses in the Covid-19 period: A study of selected small and meduim enterprises in the Western Cape
(University of the Western Cape, 2023)The COVID-19 pandemic devastated businesses globally, leading to significant economic and social challenges. Small and Medium Enterprises (SMEs) have been particularly vulnerable, and their survival and resilience have ...