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Career maturity amongst first year university students in a commerce faculty at a tertiary institution in the Western Cape
(University of the Western Cape, 2013)
Career maturity is an essential requirement in human existence. Super (1979) identified five stages which highlight the level of maturity an individual should have achieved at a certain age. However, increasingly, it is ...
Work motivation and satisfaction amongst employees in a financial services organisation in the Western Cape
(University of Western Cape, 2013)
In any field of Human Resource Management and in any organisation, the human being is seen as an asset and remains the most valuable and also the most difficult to understand. The past decade has seen an increased focus ...
The relationship between emotional intelligence and burnout amongst social workers in the north and south regions of the Western Cape
(University of Western Cape, 2013)
The social work profession is strongly client based with workers being involved in
complex social situations (Lloyd, King & Chenoweth, 2002). Social workers
judgement and decision making are influenced by their emotions ...
The impact of downsizing on the remaining employees in the organisation
(University of the Western Cape, 2013)
Since the early 2000‟s there has been a wave of global downsizing of employees in many organisations. A question can be posed, to what extent have organisations focused to adopt a downsizing policy framework for ensuring ...
Employees perception of employment equity fairness within a mining organisation in South Africa
(University of the Western Cape, 2013)
After the 1994 elections South Africa had to undergo drastic changes for it to become a more just society to address past injustices experienced by various ethnic groups. Issues such as equality and social justice have ...
Proficiency enhancement in the workplace through informal learning
(University of the Western Cape, 2013)
The study examines three emerging salient themes. Firstly, it highlights the current perception of informal learning in the workplace which has multiple definitions and descriptions. The second theme draws attention to the ...
The retention factors of call centre agents at a financial institution in the Western Cape
(University of the Western Cape, 2013)
The aim of the study was to identify the retention variables highlighted as most important by call centre agents at a financial institution in the Western Cape. In addition, to assess which of the independent variables ...
Employees’ perceptions towards workplace diversity in a financial institution operating in the Western Cape
(uwc, 2013)
Although South Africa is 18 years into creating a unique diversity management strategy, individuals - directly affected by diversity in organisation will differ completely from those individuals that have not been affected ...
The impact of store image on customer perception
(2013)
This study aimed to shed insight on how store image influences customer perception. Everything customers see, hear and experience is linked together and forms their overall perception of a store. The first objective of the ...