Now showing items 1-3 of 3
Improving library services through the application of business performance concepts
(University of the Western Cape, 2007)
In virtually any field of endeavour today, access to information is a prerequisite for success. Library services are affected by financial considerations and staffing problems. This work evaluated library performance with ...
Measuring the underlying causes of long waiting times and the barriers to implementing recommendations to reduce waiting times, at a public sector primary health care facility in Cape Town
(University of the Western Cape, 2017)
Long waiting times before receiving a health service, give rise to long queues and congested health facilities, both of which are unnecessary and avoidable. Since patients in part judge the quality of the service by the ...
Analysing ICT Investment by Micro-enterprises in the Western Cape
(University of the Western Cape, 2019)
Micro-enterprises solve many socio-economic issues facing developing nations because of their large contribution to economic development and progress. Micro-enterprises have been influenced by the continued globalisation, ...