| dc.description.abstract | This study focuses on the assessment of the Implementation of the Integrated Development Planning (lOP) process in Stellenbosch. The relevance of the study is to investigate whether the lOP process has delivered on the objectives of delivering effective and efficient service delivery to the communities who reside in the different towns within the municipal boundaries. The study will investigate against the policy implementation model of the 5-C Protocol plus communication whether service delivery has been conducted. The primary objective has been to generate and develop options for the improvement of the implementation of the lOP in Stellenbosch. The research not only set out to cover whether service delivery was taking place, but also whether the planning and development of the lOP was moving in the right direction. This could mean that the way the lOP was planned probably needed to be revisited. This scenario has been put to different stakeholders in the interviews to gain their perspectives.In order to make the assessment on the implementation of the lOP the study
drew on the theoretical perspectives ascribed to the topic under investigation. The theory covered the areas of planning and different models for policy implementation. The 5-C Protocol (context, content, commitment, clients and coalitions, capacity) plus communication was used as the theoretical model to assess the implementation of the lOP in Stellenbosch. The 5 variables plus communication was adopted to assess whether the variables have been applied and accordingly an evaluation made about how the lOP implementation was conducted. Stellenbosch municipality was used as the case study to assess whether the lOP has been successfully implemented according to the 5-C Protocol plus communication and whether this can be used as a model for future reference by other municipalities. An investigation was conducted on how the municipality implemented the lOP; the fieldwork covered the context (political, social, economic and legal context), content (distributive, redistributive and regulatory use of resourcesO, capacity (tangible and intangible resources), clients and coalitions (stakeholder engagement through public and community participation) plus communication. The fieldwork during the study revealed a number of findings. This is discussed under the different variables of the 5-C Protocol. The variable of context has shown that the political scenario which plays itself out in the municipality has a substantial influence on the other contexts of economical, social and legal. The research found that the politics within the municipality has either stunted or contributed to the growth of especially the economical
and social sectors within the Municipality in one or other respect. The content variable which focuses on distributive, redistributive and regulatory approaches by the Municipality has been found to be unrealised. The majority of the stakeholders which were engaged with felt that the distribution and redistribution of resources has not been achieved, especially to marginalised communities. Under the capacity variable (tangible and intangible resources) the study found that although the services to communities are continued to be supplied, there remains a specific lack of expertise and vacant posts within specific critical areas of service delivery. Coupled to this the Municipality did
not adopt an approach of sourcing assistance from resident institutions and business in Stellenbosch which could assist in alleviating the situation. The clients and coalitions variable found that different stakeholders who were interviewed came from the politicians, officials and communities / NGO I business sectors. The perspectives from the stakeholders in the study have proven to be substantially diverse. In cases where the politicians and officials agreed over an issue the study found the community / NGO or business sector were at odds with this opinion. In other cases the communities would have an opinion while business or NGO's would not readily agree with that specific opinion. The study also found that the other variables (especially communication) played a significant role on the variable of clients and coalitions. The communication variable elicited a major response from the stakeholders from the marginalised communities. The study also found that
there was little congruence in this variable (communication) between the officials and politicians on the one side and the other stakeholders on the other side. While the former felt that the Municipality was doing everything within its powers and available resources the communities especially felt that the approach and methodology were not effective and needed to be revisited | en_US |
