Browsing by Author "Jokonya, Osden"
Now showing items 1-7 of 7
-
A conceptual framework for digital customer experience in online retail industry
Mamhiyo, Godwill Anesu T (University of the Western Cape, 2021)With the advent of digital technology, retailers can enhance the customer’s experience by transitioning from traditional Customer Experience to Digital Customer Experience (DCx). Experiences are seen as differentiators ... -
Evaluating the quality of electronic health system at helene franz hospital in Limpopo province
Agnes, Ngoasheng Choene (University of the Western Cape, 2023)The healthcare facilities are faced with the challenge of promoting, maintaining, restoring, and improving the quality of healthcare services for the citizens of South Africa and neighbouring states which result in a healthy ... -
Factors affecting information security compliance among SMEs in Cape Town
Lawrence, Felencia Linthea (University of the Western Cape, 2022)Small and medium enterprises are depending on the use of IT systems to compete and participate in the South African economy and also to improve the efficiency of their service delivery. Using IT systems in their business ... -
Factors affecting the adoption of artificial intelligence (AI) in the supply chain and logistics lndustry
Molopa, Tshwarelo (University of the Western Cape, 2023)This study explores factors affecting the adoption of Artificial Intelligence in the Supply Chain and Logistics Industry in the Rpublic of South Africa. The study followed these objectives: to explore technological factors ... -
Factors affecting the adoption of blockchain in logistics in South Africa
Dagne, Selamawit Mathewos (University of the Western Cape, 2023)This study aimed to explore the factors affecting the adoption of blockchain technology in logistics in South Africa. A quantitative research approach based on positivist philosophy was used to explore the phenomenon. An ... -
Factors influencing the adoption of digital technologies to reduce food waste in retail supply chain
Mpa, Kagiso Elton (University of the Western Cape, 2022)Digital technologies are projected to transform many work domains and industries including the retail supply chain. Some of the benefits of adopting digital technologies are increased levels of efficiency, cost-saving ... -
What does the digital revolution mean for poverty alleviation and inclusive growth in Africa? A case study of Ghana and South Africa
Boakye, Alex (University of the Western Cape, 2024)Background: The world is undergoing a disruptive change driven by fast pace of technological advancements that are combining our physical, digital, and biological spheres. Emerging technologies such in artificial intelligence ...