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Assessment of waiting and service times in public and private health care facilities in Gondar district, north western Ethiopia
(2008)
Aim: To determine the waiting and service times among the public and private health care facilities and measure the perceptions of “acceptable” waiting time among the providers and clients.
Exploration of the underlying causes of high waiting times at a community health centre in Cape Town, South Africa
(The University of the Western Cape, 2017)
At public sector health facilities in Cape Town, South Africa, patients experience very high waiting
times, with a medium waiting time of 3 hours which prevailed at the study facility being common. So
the question arose ...
Assessment of waiting and service times in public and private health care facilities in Gondar district, North western Ethiopia
(University of the Western Cape, 2008)
The development and provision of equitable and acceptable standard of health services to all segments of the population has been the major objective of the 1993 Ethiopian National health policy. However, community based ...
Measuring the underlying causes of long waiting times and the barriers to implementing recommendations to reduce waiting times, at a public sector primary health care facility in Cape Town
(University of the Western Cape, 2017)
Long waiting times before receiving a health service, give rise to long queues and congested health
facilities, both of which are unnecessary and avoidable. Since patients in part judge the quality of the
service by the ...
Measuring the underlying causes of long waiting times and the barriers to implementing recommendations to reduce waiting times, at a public sector primary health care facility in Cape Town
(University of the Western Cape, 2017)
Long waiting times before receiving a health service, give rise to long queues and congested health facilities, both of which are unnecessary and avoidable. Since patients in part judge the quality of the service by the ...
Exploring the clients’ experience of Primary Health Care services prior to and post the implementation of appointment systems in City Health Clinics, Western Cape, South Africa
(University of the Western Cape, 2018)
Long waiting times have, for many years, been synonymous with primary health care in
South Africa, and this is evident by the long queues and consistent client dissatisfaction.
There are multiple contributing factors ...