Evaluating employee responses to the lean enterprise system at a manufacturing company in Cape Town, South Africa

Abstract

There is usually much reaction among employees when a new system is introduced in an organization. These things are intended to improve performance but sometimes cause considerable controversy amongst the employees and management. This study examines the implementation of LE and it attempts to analyse the reactions of employes in a manufacturing company in South Africa - GKN Sinter Metals (GKN), Cape Town. According to the literature review, the implementation of the LE can play a significant role in improving the company's performance.