dc.contributor.advisor | Omar, Rahmat | |
dc.contributor.author | Nadler-Nir, Rudy | |
dc.contributor.other | | |
dc.contributor.other | Faculty of Education | |
dc.date.accessioned | 2013-07-10T08:53:19Z | |
dc.date.available | 2007/04/18 12:10 | |
dc.date.available | 2007/04/18 | |
dc.date.available | 2013-07-10T08:53:19Z | |
dc.date.issued | 2005 | |
dc.identifier.uri | http://hdl.handle.net/11394/1622 | |
dc.description | Magister Philosophiae - MPhil | en_US |
dc.description.abstract | This research set out to explore cognitive processes involved in learning among help desk consultants, both apprentices and experts. | en_US |
dc.language.iso | en | en_US |
dc.publisher | University of the Western Cape | en_US |
dc.subject | Organizational learning | en_US |
dc.subject | Cognitive apprenticeship | en_US |
dc.subject | Employees | en_US |
dc.subject | Training | en_US |
dc.title | Spotless white apron, labour-stained coat: an exploration of the way tacit and explicit learning artefacts are used by help desk consultants | en_US |
dc.type | Thesis | en_US |
dc.rights.holder | University of the Western Cape | en_US |
dc.description.country | South Africa | |