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An exploration into the understanding of Leadership Ethos and Critical Success Factors in public management: The case of the Department of Trade and Industry, South Africa and the Ministry of National Economy in the Democratic Republic of the Congo.
(University of the Western Cape, 2017)
This dissertation assumes an explorative and descriptive approach rather than a
comparative approach. It aims at offering the concept of Leadership Ethos (LE) and its
inherent Critical Success Factors (CSFs) as a paradigm ...
An examination of the implementation of selected batho pele principles: A case study of the Western Cape Department of Agriculture, Forestry and Fisheries (DAFF) and its selected clients
(University of the Western Cape, 2018)
The Batho Pele principles can be seen as a tool to help transform the South African public
sector by making it more responsive to the needs of its citizens. The White Paper on the
Transformation of the Public Service strives ...