Now showing items 1-2 of 2
The impact of organisational culture on organisational citizenship behaviour within the South African Police Service in the Western Cape
(University of the Western Cape, 2016)
Research evidence suggests that strengthening the cultural roots of an organisation (Organisational Culture) can lead to the observance of increased behaviours that goes beyond the call of duty (Organisational Citizenship ...
An examination of the implementation of selected batho pele principles: A case study of the Western Cape Department of Agriculture, Forestry and Fisheries (DAFF) and its selected clients
(University of the Western Cape, 2018)
The Batho Pele principles can be seen as a tool to help transform the South African public sector by making it more responsive to the needs of its citizens. The White Paper on the Transformation of the Public Service strives ...