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Lessons from social housing provision: A case study in Asanda village township in Strand, Western Cape province
(University of Western Cape, 2021)
This study investigates problems around provision of social housing with a specific focus in social housing programmes in South Africa. Research is looking at challenges faced by the municipality in making sure housing ...
The impact of an organisational capacity assessment on non-profit organisations in South Africa.
(University of the Western Cape, 2020)
The research study investigated the potential impact that organisational capacity assessments can have on the long-term sustainability of non-profit organisations (NPOs). The researcher employed longitudinal research design ...
Factors affecting the intention to use and use of mobile delivery applications in South Africa
(University of Western Cape, 2021)
During the global 2020 COVID-19 outbreak, mobile delivery service applications became prevalent as they facilitated consumer access to groceries. Research has shown increased use of mobile delivery service applications in ...
An interrogation of the adequacy of New Public Management in effective social service delivery Case of Mutare City Council, Zimbabwe
(University of Western Cape, 2020)
Local authorities, if well managed, are a key public sector institution indispensable for effective and efficient service delivery which in turn is critical towards meeting Sustainable Development Goals (SDGs) at local ...
Analysis of government compliance in the provision of water and sanitation to rural communities: a case study of Lepelle Nkumpi local municipality, Limpopo province
(University of Western Cape, 2020)
A persistent challenge facing especially post-apartheid South African rural municipalities is
service delivery compliance. Under the guise of scarcity, rural municipalities repeatedly do not
comply with legislation, ...
Service delivery protests and the struggle for urban development in Gugulethu and Khayelitsha, Cape Town
(University of the Western Cape, 2021)
This study assesses the role of service delivery protests (SDPs) in promoting access to services such as water, electricity, and housing in Gugulethu and Khayelitsha, Cape Town. The study was conceptualised within the ...
Rethinking public participation in local government: A case study of Mossel Bay Municipality
(University of the Western Cape, 2022)
Public participation in local government has been identified as an important factor that can assist government to ensure adequate public service delivery. It offers government an opportunity to prioritise citizens in ...