Browsing Magister Library and Information Studies - MLIS by Author "Crowster, Nicolette Antoninia"
Now showing items 1-1 of 1
-
Establishing a community of practice in the information technology departments of South African higher education institutions: developing information technology capacity in higher education’s ITIL programme 2007 - 2009
Crowster, Nicolette Antoninia (2009)Communities of practice have been described as supportive environments where knowledge creation, knowledge sharing, learning and problem resolution takes place (Hildreth and Kimble, 2002; Wenger, 1998a; Zhang and Watts, ...