Browsing by Subject "Generational diversity"
Now showing items 1-2 of 2
-
Generational diversity in a South African corporate: myth or reality? A study investigating the relationship between age and work values
(University of the Western Cape, 2011)Diversity management in South Africa, post 1994, has increasingly become a focal area when considering strategic human resource issues in the corporate environment. To date "traditional" diversity topics have largely ... -
The retention factors of call centre agents at a financial institution in the Western Cape
(University of the Western Cape, 2013)The aim of the study was to identify the retention variables highlighted as most important by call centre agents at a financial institution in the Western Cape. In addition, to assess which of the independent variables ...