School of Business and Finance
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The role of information and communication technology in the operations of selected SMEs during the Covid-19 era in Cape Town, Western Cape
(University of the Western Cape, 2022)The COVID-19 pandemic resulted in the disruption of business operations as countries locked down economies to restrict the spread of the virus. This qualitative study investigates the role played by information and ... -
Customer loyalty programmes in South Africa: Past, present and future trajectories
(University of the Western Cape, 2022)The thesis examines customer attitudes towards Fast Moving Consumer Goods (FMCG) retail outlets. Customer attitudes are examined based on customer engagement, loyalty programmes, customer satisfaction and customer loyalty ... -
The nexus between knowledge management and enterprise resource planning in the National Youth Development Agency
(University of the Western Cape, 2022)Organisations are investing significant capital in information systems that facilitate remote work and cloud networking. The preferred system is one that provides an organisation with all the tools required for information ... -
Stakeholder perceptions on the factors influencing corporate governance at the Greater Tzaneen Municipality, Limpopo Province, South Africa
(University of the Western Cape, 2023)Municipalities are mandated by the South African Constitution, enabling Acts of Parliament and legislated structures to deliver public services. Research highlights under-performance in service delivery at local and ... -
The glass ceiling effect in South African companies: An illusion or reality
(University of the Western Cape, 2022)Despite the existence of advanced employment equity legislation that addresses inequalities and discrimination in South Africa, the glass ceiling still inhibits the advancement of women to top positions in both the private ... -
Performance appraisals, employee satisfaction and organisational justice in the fast-moving consumer goods sector in Western Cape
(University of the Western Cape, 2022)The performance appraisal supplies a good opportunity to formally recognize employees’ achievements and contributions to the organisation and to ensure that a clear link is proved and maintained between performance and ... -
The development of online shopping behaviour during Covid-19, Cape Town, South Africa
(University of the Western Cape, 2022)The COVID-19 pandemic brought a change in the business environment across the globe since the start of 2020 which resulted in E-commerce becoming most considered and chosen form of purchasing. This research aim is to bring ... -
Progression of women into senior leadership in the South African department of international relations and cooperation (dirco)
(University of the Western Cape, 2023)The post-1994 South African government promulgated legislation focusing on gender equality and the advancement of women in public and private institutions. This study examines the factors influencing women’s career progression ... -
Factors contributing to employee burnout among frontline staff working in the business banking department of a South African bank
(University of the Western Cape, 2023)This study suggests that, specifically at their convenience, more awareness on burnout should be created among frontline employees in the South African banking sector. The study contends that employees should be given ... -
Digital readiness and the adoption of self-service banking technologies in South Africa
(University of the Western Cape, 2023)Digital technologies are rapidly transforming banking; in turn, this has changing customers’ choices and preferences for interacting with banks. Digital banking channels have somewhat become a double-edged sword for the ... -
A critical investigation of factors influencing Ugandan family- owned manufacturing businesses’ performance
(University of the Western Cape, 2023)This study investigated the role of resources and capabilities, entrepreneurial orientation, and stewardship on the performance of family-owned manufacturing businesses in Uganda. Despite the availability of literature ... -
A qualitative inquiry on the role of microfinance on smallholder farmers’ sustainability in rural Zimbabwe
(University of the Western Cape, 2022)Smallholder farmers are generally excluded from formal financial systems and tend to have limited financial intermediation options. Furthermore, from banks' perspectives, smallholder farmers’ lack of collateral makes them ... -
Employing developmental mentorship to enhance the livelihoods and entrepreneurial capabilities of waste pickers
(University of the Western Cape, 2022)Waste pickers are individuals who collect waste from household and commercial bins as well as at landfills. The vast majority are unskilled with a low-level of education. Waste pickers find themselves in poverty for ... -
Investigating Consumer Perceptions Towards Halal Certified Products in Cape Town
(University of the Western Cape, 2021)This Study Investigates Halal certification from a consumer's perspective. Traditionally, Halal certified food products are associated with the Islamic faith, but they're becoming among non-Muslim consumers. This study ... -
An assessment of the implications of agoa on the South African poultry industry
(University of Western Cape, 2021)As a signatory to the African Growth and Opportunity Act (AGOA) agreement, a preferential trade agreement (PTA) with the United States, South Africa derives several benefits. PTAs grant access to certain products from ... -
Post-COVID-19 retail customers' switching behaviour: A Case Study of Cape Town
(University of the Western Cape, 2021)Shopping patterns of customers in South Africa since the outbreak of COVID-19 has shifted in more ways than one way. For instance, where and when consumers purchase household items. Because of COVID-19, many consumers ... -
An empirical study of the development of factory shops in the clothing industry in the Cape Peninsula
(University of the Western Cape, 1991)Since the beginning of the nineteen-eighties factory shops in the clothing industry in the Cape Peninsula have had an increasing influence on the retail trade. Originally factory shops were mainly used by factories ... -
The adaptive markets hypothesis: Testing for variable efficiency and cyclical profitability in the South African market
(University of the Western Cape, 2020)This research attempts to discover whether the Adaptive Market Hypothesis theory is applicable in the South African financial market and explores the innovation and cyclical profitability implications of the Adaptive Market ... -
The role of training in the human resource department of the south African parliament
(University of the Western Cape, 1999)Training in the South African public service is a highly needed factor, especially in the process of transformation. In the "rationalisation" of the public service, training cannot be conducted in isolation. At the same ... -
Transformation of the Public Service under Fiscal and Constitutional Constraints: An Analysis of the Relationship between Human Resource Development and Representativeness.
(University of the Western Cape, 1998)The essence of the study is to examine progress in the transformation of public service under fiscal and constitutional contraints. The thesis focuses on the implementation of affirmative action and human resource ...
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