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Now showing items 11-18 of 18
An Examination of the Impact of Administrative Decentralisation on Participatory Local Government and Service Delivery in Tanzania
(University of the Western Cape, 2015)
Over the course of the past three decades bi-lateral and multi-lateral donor agencies, academics and practitioners have expressed the conviction that decentralisation of administrative and political authority to the local ...
An assessment of primary health care services from the: perspective of the recipients in the Khayelitsha community health centre
(University of the Western Cape, 2010)
The general aim of this study is to undertake an assessment of the health care service provision in the Khayelitsha Community Health Centre taking into consideration the underlying principles of the Primary Health Care. ...
The impact of an organisational capacity assessment on non-profit organisations in South Africa.
(University of the Western Cape, 2020)
The research study investigated the potential impact that organisational capacity assessments can have on the long-term sustainability of non-profit organisations (NPOs). The researcher employed longitudinal research design ...
An interrogation of the adequacy of New Public Management in effective social service delivery Case of Mutare City Council, Zimbabwe
(University of Western Cape, 2020)
Local authorities, if well managed, are a key public sector institution indispensable for effective and efficient service delivery which in turn is critical towards meeting Sustainable Development Goals (SDGs) at local ...
Participatory monitoring and evaluation for improved service delivery: The case Of C3 notification system in site C Khayelitsha
(University of the Western Cape, 2018)
Participatory monitoring and evaluation today, gives a whole new approach to participation.
Local communities can now fully participate and be involved from the initiation of a project
or from the beginning of a project, ...
Analysis of government compliance in the provision of water and sanitation to rural communities: a case study of Lepelle Nkumpi local municipality, Limpopo province
(University of Western Cape, 2020)
A persistent challenge facing especially post-apartheid South African rural municipalities is
service delivery compliance. Under the guise of scarcity, rural municipalities repeatedly do not
comply with legislation, ...
An examination of the implementation of selected batho pele principles: A case study of the Western Cape Department of Agriculture, Forestry and Fisheries (DAFF) and its selected clients
(University of the Western Cape, 2018)
The Batho Pele principles can be seen as a tool to help transform the South African public
sector by making it more responsive to the needs of its citizens. The White Paper on the
Transformation of the Public Service strives ...
A discursive exploration of managers’ competencies at community health centres in low socio-economic status communities in Cape Town
(University of Western Cape, 2019)
South African health professionals’ competencies, especially those of managers have been placed under the spotlight. In the community health centres (CHCs) situated in low socio-economic status areas in Cape Town, a shortage ...