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Now showing items 41-50 of 62
The relationship between work engagement, self-efficacy and optimism among call centre agents
(2011)
The costs of occupational health and well-being are increasingly being considered as sound ‘investments’ as healthy and engaged employees yield direct economic benefits to the company.The concept of Work engagement plays ...
Employees’ perceptions towards workplace diversity in a financial institution operating in the Western Cape
(uwc, 2013)
Although South Africa is 18 years into creating a unique diversity management strategy, individuals - directly affected by diversity in organisation will differ completely from those individuals that have not been affected ...
The relationship between perceived organisational support and workplace trust: an exploratory study
(2011)
As organisations struggle to meet the demands placed on them by contextual challenges, they place more emphasis on relationships for effective organisational functioning. Trust is a critical component of workplace relationships ...
The relationship between career anchors and job satisfaction amongst employees within a leading Retail organisation in the Western Cape
(University of the Western Cape, 2010)
In the current recessionary cycle in which individuals finds themselves, it is interesting to see whether organisations and individuals have changed their strategies or whether they pursued their tried and tested inherent ...
Stress amongst medical doctors in the Western Cape
(University of the Western Cape, 2011)
Numerous theories were established as to why doctors are leaving the country. A collection of stressors have presented itself and are seen as the contributing factors that lead to the outflow of doctors to other countries. ...
An investigation of students' perceptions and expectations of service delivery and service quality at an institution for higher education and training within a provincial government department in the Western Cape
(University of the Western Cape, 2011)
The primary aim of this thesis was to undertake research in a Higher Education and Training Institution in a Provincial Government Department in the Western Cape to determine which variables affect the services that are ...
Emotional intelligence and work engagement of leaders in a financial services organisation undergoing change
(University of the Western Cape, 2011)
Research (Sartain et al., 2006) indicates that engagement demands a more thoughtful way to address the everyday realities of organisational life. The current research endeavours to elucidate the relationship between emotional ...
Investigating the experiences of gratitude during organizational change
(University of the Western Cape, 2010)
The interpretation of this qualitative study indicates that individuals, teams and the organisation can benefit through allowing focus of unlocking that which provides a positive stimulus during challenging times in ...
The impact of store image on customer perception
(2013)
This study aimed to shed insight on how store image influences customer perception. Everything customers see, hear and experience is linked together and forms their overall perception of a store. The first objective of the ...
The impact of psychological empowerment and job satisfaction on organizational commitment amongst employees in a multinational organization
(University of the Western Cape, 2010)
The primary objective of this study was to gain an understanding of the impact of psychological empowerment and job satisfaction on organizational commitment amongst employees in a multi-national organization. For the ...