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Work motivation amongst employees in a government department in the provincial government Western Cape
(University of the Western Cape, 2007)
The South African social, political and economic landscape has been characterized by profound changes during the past several years. Many organizations and their management are faced with inter alia, downsizing decisions, ...
Job satisfaction of call centre representatives
(University of the Western Cape, 2006)
The aim of the study is to prove that a correlation exist between job satisfaction and the levels of absenteeism, turnover, performance and customer satisfaction. Data were collected using the Job Satisfaction Survey which ...