Browsing Magister Commercii (Industrial Psychology) - MCom (IPS) by Title
Now showing items 132-151 of 165
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The relationship between work engagement, self-efficacy and optimism among call centre agents
(2011)The costs of occupational health and well-being are increasingly being considered as sound ‘investments’ as healthy and engaged employees yield direct economic benefits to the company.The concept of Work engagement plays ... -
The retention factors of call centre agents at a financial institution in the Western Cape
(University of the Western Cape, 2013)The aim of the study was to identify the retention variables highlighted as most important by call centre agents at a financial institution in the Western Cape. In addition, to assess which of the independent variables ... -
The role of emotional intelligence in transformational leadership: A leader member exchange perspective
(University of the Western Cape, 2020)The Transformational Leadership style has shown that it elicits improved performance in followers and that emotion plays an important part in the leadership process. The goal of the present study is to investigate the role ... -
The role of employee motivation and reward structures as drivers of organisational commitment
(University of Western Cape, 2021)Robbins and Judge (2013, p. 13) define an organisation as a “consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.” ... -
The role of justice on perceptions of affirmative action, affective commitment and intention to quit
(University of the Western Cape, 2019)Due to the high costs associated with turnover it has become paramount for organisations within the private sector to retain their human capital. In so doing, organisations are more likely to maintain a competitive ... -
The role of sense of coherence in the relationship between job insecurity and well-being of independent financial advisors working under supervision in South Africa
(University of the Western Cape, 2022)One of the sources of stress at work is job insecurity. Job Insecurity has been attributed to reduced job performance and job satisfaction as well as an increase in health-related issues such as well-being. The objective ... -
Sources of occupational stress for teachers, with specific reference to the inclusive education module in the Western Cape
(University of the Western Cape, 2005)The aim of this paper was to identify the sources of stress for teachers involved with inclusive education as well as whether there is a statistically significant difference in stress experienced by teachers based on their ... -
Sources of stress for teachers at high risk secondary schools in the Western Cape
(University of the Western Cape, 2010)The main sources of teacher stress stem from difficulty in maintaining classroom discipline, time pressures, workload demands, excessive change, being evaluated by others, challenging relationships with colleagues and poor ... -
Stress amongst medical doctors in the Western Cape
(University of the Western Cape, 2011)Numerous theories were established as to why doctors are leaving the country. A collection of stressors have presented itself and are seen as the contributing factors that lead to the outflow of doctors to other countries. ... -
Stress and its effects on the employees in a Fast Moving Consumer Goods (FMCG) organisation
(University of the Western Cape, 2017)Employees in the fast moving consumer goods (FMCG) industry are at risk of experiencing high levels of stress and burnout. Females are especially even more at risk due to their work-load as well as home-life balance and ... -
A study of investigating organisational justice perceptions and experiences of affirmative action in a learning and development organisation
(University of the Western Cape, 2011)There have been good arguments made for the development of aggressive affirmative action policies with the end goal of quickly moving black South Africans into corporate and high ranks within management of organisations. ... -
A Study of the relationship between job satisfaction experienced by employees within a retail company and their organisational citizenship behaviour
(University of the Western Cape, 2008)The term organisational citizenship behaviour (OCB) was first explored by Bateman and Organ (1983) to refer to particular behaviours that may benefit an organisation and gestures that cannot be enforced by means of formal ... -
A study of the relationship between job satisfaction experienced by employees within a retail company and their organisational citizenship behaviour
(University of Western Cape, 2008)The term organisational citizenship behaviour (OCB) was first explored by Bateman and Organ (1983) to refer to particular behaviours that may benefit an organisation and gestures that cannot be enforced by means of formal ... -
A study of the relationship between job satisfaction, organisational commitment and turnover intentions amongst call centre agents in a call centre in the Western Cape.
(University of the Western Cape, 2012)Research suggests that a positive relationship exists between job satisfaction and organizational commitment and increasing the job satisfaction and commitment of employees impacts positively on their job performance and ... -
A study of the relationship between job satisfaction, organisational commitment and turnover intentions amongst call centre agents in a call centre in the Western Cape.
(University of the Western Cape, 2012)Research suggests that a positive relationship exists between job satisfaction and organizational commitment and increasing the job satisfaction and commitment of employees impacts positively on their job performance and ... -
A study to determine the perception of people analytics tools to improve people management practices in selected departments within the public sector in the Western Cape
(University of Western Cape, 2020)People analytics refer to people-related, data-driven, processes (e.g. trend analyses and data management) aimed at describing and evaluating the effectiveness and efficiency of people management practices and processes ... -
A study to identify the key labour challenges faced within a community-based housing project
(University of the Western Cape, 2022)The main aim of the study is to identify specific labour challenges experienced in the implementation of a community-based housing project. The focus of this study is on the management and employees’ experience relating ... -
The experience and perception of sexual harassment in the workplace
(University of the Western Cape, 2017)Sexual harassment in the workplace continues to be experienced by many women around the world. Men may also be sexually harassed in the workplace by women or by other men. Given the pronounced attention accorded over the ... -
The influence of organisational culture on organizational commitment and intention to quit among employees at selected retail organizations in the Western Cape province of South Africa
(University of the Western Cape, 2017)The economies of many countries in the world have been characterised by exponential growth in the past few decades. The rapid and continuous growth has brought about numerous changes in the business world which have ... -
The influence of perceived organisational support and organisational commitment on turnover intentions within selected Higher education and training institutions in the Western Cape
(University of the Western Cape, 2017)High staff turnover has been a cause for concern for most organisations in South Africa. Tertiary institutions have not been spared. Tertiary institutions that are surviving are the ones that are offering some support to ...