Browsing Magister Commercii - MCom (IM) (Information Management) by Issue Date
Now showing items 41-60 of 83
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Business processes alignment for an effective e-government implementation: a case study of a Provincial Government in South Africa
(University of the Western Cape, 2016)The purpose of the research case study was to assess the current state of alignment of business processes to Provincial Strategic Goals (PSGs) and services in the Provincial Government and to identify the way to align ... -
Perceptions and experiences of health care workers on the use of electronic medical records at two health centres in Livingstone, Zambia
(University of the Western Cape, 2017)Health information systems (HIS) have much to offer in managing healthcare costs and in improving the quality of care for patients. However, the adoption of HIS can cause problems to health professionals in terms of ... -
Exploration of the underlying causes of high waiting times at a community health centre in Cape Town, South Africa
(The University of the Western Cape, 2017)At public sector health facilities in Cape Town, South Africa, patients experience very high waiting times, with a medium waiting time of 3 hours which prevailed at the study facility being common. So the question arose ... -
Enhancing the consumers' satisfaction using social media analytics within the financial industry of South Africa
(University of the Western Cape, 2017)Due to the pressures of increased competition from different banks, both globally and internationally, financial institutions have made a strategic decision to incorporate Social Media (SM) and subsequently Social Media ... -
Qualitative Assessment of the Utilisation of Tier.Net Health Information among facility and programme managers In Ekurhuleni district, Gauteng
(University of the Western Cape, 2017)The South African National Department of Health (NDOH) developed TIER.net - a three-tiered health information system to improve the quality of routine data collection and for the proactive information-driven management of ... -
Technical capabilities of Business Intelligence systems in South African medium to large organisations
(University of the Western Cape, 2017)Companies are putting in place systems that might assist in attaining their business goals and vision to improve the running of their business processes. Companies are looking at Business Intelligence (BI) as a means to ... -
Technical capabilities of business intelligence systems in South African medium to large organisations
(University of the Western Cape, 2017)Companies are putting in place systems that might assist in attaining their business goals and vision to improve the running of their business processes. Companies are looking at Business Intelligence (BI) as a means to ... -
Measuring the underlying causes of long waiting times and the barriers to implementing recommendations to reduce waiting times, at a public sector primary health care facility in Cape Town
(University of the Western Cape, 2017)Long waiting times before receiving a health service, give rise to long queues and congested health facilities, both of which are unnecessary and avoidable. Since patients in part judge the quality of the service by the ... -
Measuring the underlying causes of long waiting times and the barriers to implementing recommendations to reduce waiting times, at a public sector primary health care facility in Cape Town
(University of the Western Cape, 2017)Long waiting times before receiving a health service, give rise to long queues and congested health facilities, both of which are unnecessary and avoidable. Since patients in part judge the quality of the service by the ... -
The complexities and possibilities of health data utilization in the West Coast District
(University of the Western Cape, 2018)In an ideal public health arena, scientific evidence should be incorporated in the health information practices of making management decisions, developing policies, and implementing programs. However, much effort has been ... -
Analysing ICT Investment by Micro-enterprises in the Western Cape
(University of the Western Cape, 2019)Micro-enterprises solve many socio-economic issues facing developing nations because of their large contribution to economic development and progress. Micro-enterprises have been influenced by the continued globalisation, ... -
Evaluating a masters programme in health information management
(University of the Western Cape, 2019)The use of information, as well as the volume thereof, has grown extensively over time, and is, arguably, the most fundamental resource for informed decision-making in most organisations (Nath, 2017). In order to understand ... -
Evaluating a masters programme in health information management
(University of the Western Cape, 2019)Health Information Management (HIM) is an essential health administration component for the organising, coordinating and distribution of health related information, for the benefit of all its recipients. HIM professionals ... -
Evaluating user satisfaction of university administration systems in the South African context
(University of the Western Cape, 2019)nformation Systems evaluation (ISE) is an area of research that has been conducted in depth across various contexts in relation to all phases of the systems development life cycle. In practice though, ISE is an often-overlooked ... -
Assessment of the quality of HIV data in an electronic system in a health sub-district in the Eastern Cape
(University of Western Cape, 2020)In South Africa, public health facilities provide free antiretroviral treatment (ART) mainly via primary healthcare (PHC) nurses. To streamline data collection an electronic HIV information system (TIER.Net), was introduced ... -
A digital skills development framework for digitally maturing South African Higher Education Institutions
(University of Western Cape, 2021)The advent of the 4th Industrial Revolution brought on an onslaught of technology rippling through a multitude of industries. Smart Cities, Smart Communities, Artificial Intelligence and Cloud Computing are but a few ... -
The role of intermediaries in information sharing between government and communities in Western Cape
(University of the Western Cape, 2021)The use of Information and Communication Technology (ICT) to share information is rapidly increasing worldwide. The South African government uses ICT to extend sharing of information and provide services to communities ... -
The role of culture in mobile application adoption amongst diabetes patients in previously disadvantaged communities in the Western Cape
(University of Western Cape, 2021)Introduction: Diabetes mellitus is a global health problem with a high mortality rate. Self-management is an essential part of diabetes management and it includes self-care behaviour tasks such as healthy eating, being ... -
A conceptual framework for digital customer experience in online retail industry
(University of the Western Cape, 2021)With the advent of digital technology, retailers can enhance the customer’s experience by transitioning from traditional Customer Experience to Digital Customer Experience (DCx). Experiences are seen as differentiators ... -
Organisational readiness for the adoption of smart delivery management systems for last mile delivery
(University of Western Cape, 2021)Last mile delivery is one of the most expensive and challenging processes within the supply chain for organisations. The last mile delivery component of logistics has also become a very competitive space within the supply ...