Magister Commercii - MCom (IM) (Information Management): Recent submissions
Now showing items 21-40 of 79
-
A conceptual framework for digital customer experience in online retail industry
(University of the Western Cape, 2021)With the advent of digital technology, retailers can enhance the customer’s experience by transitioning from traditional Customer Experience to Digital Customer Experience (DCx). Experiences are seen as differentiators ... -
An Agile software development adoption framework for the South African financial industry
(University of Western Cape, 2021)There have been multiple developments and growth within the software development methodologies in the Financial Industries in South Africa. These developments and growth have been for constant process improvement to maximize ... -
A digital skills development framework for digitally maturing South African Higher Education Institutions
(University of Western Cape, 2021)The advent of the 4th Industrial Revolution brought on an onslaught of technology rippling through a multitude of industries. Smart Cities, Smart Communities, Artificial Intelligence and Cloud Computing are but a few ... -
The role of intermediaries in information sharing between government and communities in Western Cape
(University of the Western Cape, 2021)The use of Information and Communication Technology (ICT) to share information is rapidly increasing worldwide. The South African government uses ICT to extend sharing of information and provide services to communities ... -
Competencies for successful use of social online simulation games within organisational leadership development
(University of the Western Cape, 2014)The humble Pong arcade game at the corner store ignited a fundamental culture shift in the 1970s and it is increasingly gaining momentum. A generation of gamers is already permeating organisations. The socio-cultural ... -
The role of culture in mobile application adoption amongst diabetes patients in previously disadvantaged communities in the Western Cape
(University of Western Cape, 2021)Introduction: Diabetes mellitus is a global health problem with a high mortality rate. Self-management is an essential part of diabetes management and it includes self-care behaviour tasks such as healthy eating, being ... -
Assessment of the quality of HIV data in an electronic system in a health sub-district in the Eastern Cape
(University of Western Cape, 2020)In South Africa, public health facilities provide free antiretroviral treatment (ART) mainly via primary healthcare (PHC) nurses. To streamline data collection an electronic HIV information system (TIER.Net), was introduced ... -
Evaluating user satisfaction of university administration systems in the South African context
(University of the Western Cape, 2019)nformation Systems evaluation (ISE) is an area of research that has been conducted in depth across various contexts in relation to all phases of the systems development life cycle. In practice though, ISE is an often-overlooked ... -
Evaluating a masters programme in health information management
(University of the Western Cape, 2019)Health Information Management (HIM) is an essential health administration component for the organising, coordinating and distribution of health related information, for the benefit of all its recipients. HIM professionals ... -
Evaluating a masters programme in health information management
(University of the Western Cape, 2019)The use of information, as well as the volume thereof, has grown extensively over time, and is, arguably, the most fundamental resource for informed decision-making in most organisations (Nath, 2017). In order to understand ... -
Analysing ICT Investment by Micro-enterprises in the Western Cape
(University of the Western Cape, 2019)Micro-enterprises solve many socio-economic issues facing developing nations because of their large contribution to economic development and progress. Micro-enterprises have been influenced by the continued globalisation, ... -
Technical capabilities of Business Intelligence systems in South African medium to large organisations
(University of the Western Cape, 2017)Companies are putting in place systems that might assist in attaining their business goals and vision to improve the running of their business processes. Companies are looking at Business Intelligence (BI) as a means to ... -
Technical capabilities of business intelligence systems in South African medium to large organisations
(University of the Western Cape, 2017)Companies are putting in place systems that might assist in attaining their business goals and vision to improve the running of their business processes. Companies are looking at Business Intelligence (BI) as a means to ... -
Measuring the underlying causes of long waiting times and the barriers to implementing recommendations to reduce waiting times, at a public sector primary health care facility in Cape Town
(University of the Western Cape, 2017)Long waiting times before receiving a health service, give rise to long queues and congested health facilities, both of which are unnecessary and avoidable. Since patients in part judge the quality of the service by the ... -
Measuring the underlying causes of long waiting times and the barriers to implementing recommendations to reduce waiting times, at a public sector primary health care facility in Cape Town
(University of the Western Cape, 2017)Long waiting times before receiving a health service, give rise to long queues and congested health facilities, both of which are unnecessary and avoidable. Since patients in part judge the quality of the service by the ... -
Exploration of the underlying causes of high waiting times at a community health centre in Cape Town, South Africa
(The University of the Western Cape, 2017)At public sector health facilities in Cape Town, South Africa, patients experience very high waiting times, with a medium waiting time of 3 hours which prevailed at the study facility being common. So the question arose ... -
The complexities and possibilities of health data utilization in the West Coast District
(University of the Western Cape, 2018)In an ideal public health arena, scientific evidence should be incorporated in the health information practices of making management decisions, developing policies, and implementing programs. However, much effort has been ... -
Enhancing the consumers' satisfaction using social media analytics within the financial industry of South Africa
(University of the Western Cape, 2017)Due to the pressures of increased competition from different banks, both globally and internationally, financial institutions have made a strategic decision to incorporate Social Media (SM) and subsequently Social Media ... -
Qualitative Assessment of the Utilisation of Tier.Net Health Information among facility and programme managers In Ekurhuleni district, Gauteng
(University of the Western Cape, 2017)The South African National Department of Health (NDOH) developed TIER.net - a three-tiered health information system to improve the quality of routine data collection and for the proactive information-driven management of ... -
Perceptions and experiences of health care workers on the use of electronic medical records at two health centres in Livingstone, Zambia
(University of the Western Cape, 2017)Health information systems (HIS) have much to offer in managing healthcare costs and in improving the quality of care for patients. However, the adoption of HIS can cause problems to health professionals in terms of ...