Factors influencing the adoption of digital technologies to reduce food waste in retail supply chain
Mpa, Kagiso Elton
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Digital technologies are projected to transform many work domains and industries including the retail supply chain. Some of the benefits of adopting digital technologies are increased levels of efficiency, cost-saving understanding of production issues and improved customer experience. This study is driven by the need to understand the influential variables that affect the use of digital technologies in the retail supply chain, specifically to tackle the problem of food waste. The study follows the technology, organization and environment (TOE) framework to develop an alternative conceptual framework, through the examination of thirteen contextual factors.