Browsing Philosophiae Doctor - PhD (School of Business and Finance) by Subject "Business"
Now showing items 1-3 of 3
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Customer loyalty programmes in South Africa: Past, present and future trajectories
(University of the Western Cape, 2022)The thesis examines customer attitudes towards Fast Moving Consumer Goods (FMCG) retail outlets. Customer attitudes are examined based on customer engagement, loyalty programmes, customer satisfaction and customer loyalty ... -
The glass ceiling effect in South African companies: An illusion or reality
(University of the Western Cape, 2022)Despite the existence of advanced employment equity legislation that addresses inequalities and discrimination in South Africa, the glass ceiling still inhibits the advancement of women to top positions in both the private ... -
The nexus between knowledge management and enterprise resource planning in the National Youth Development Agency
(University of the Western Cape, 2022)Organisations are investing significant capital in information systems that facilitate remote work and cloud networking. The preferred system is one that provides an organisation with all the tools required for information ...