Department of Information Systems
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Optimising business architecture maturity for enhanced alignment of business and IT
(University of the Western Cape, 2022)There are several inputs from industry observers of the continued plight of aligning Business with IT. Alignment today is regarded by numerous as one of the most important aspects for successful businesses. It is noted ... -
Applying living labs in the design of emerging digital platforms – A higher education case study in Douth Africa
(University of the Western Cape, 2023)In this study, the Living Labs approach was evaluated as an approach towards co-creating the design and implementation process of specific digital artefacts. The design process of the UDUBSit emerging digital platform ... -
Understanding the factors that influence the adoption of Big Data at a government department in the Western Cape
(University of the Western Cape, 2023)Big Data, henceforth (BD), enables governments to produce and accumulate huge amounts of structured and unstructured data through their everyday activities. Due to the types of data produced and the volume, velocity and ... -
Factors influencing the adoption of digital technologies to reduce food waste in retail supply chain
(University of the Western Cape, 2022)Digital technologies are projected to transform many work domains and industries including the retail supply chain. Some of the benefits of adopting digital technologies are increased levels of efficiency, cost-saving ... -
Factors affecting information security compliance among SMEs in Cape Town
(University of the Western Cape, 2022)Small and medium enterprises are depending on the use of IT systems to compete and participate in the South African economy and also to improve the efficiency of their service delivery. Using IT systems in their business ... -
A framework for ethical data use to improve personalised customer experience in the financial industry in South Africa
(University of the Western Cape, 2022)The financial services industry deals daily with vast amounts of data. In this study, the researcher intends to investigate if data is used ethically for the purpose of analytics within this industry. The aim of this ... -
Measuring Information Systems value against organisational performance: A case study of a South African retailer
(University of the Western Cape, 2022)Organisations’ increased dependency on technology in general and retailers in particular, is changing how businesses and people operate and communicate. This has amplified the need to make better choices to increase the ... -
Investigating factors that hinder the adoption and use of primary healthcare information systems (phcis) in the western cape of South Africa
(University of the Western Cape, 2021)In the past, the Western Cape Department of Health had no formal or technologically enabled system for patient administration. This resulted in an administrative burden, increased waiting times for patients and doctors who ... -
Designing industrial image processing applications for warehouse management in South Africa
(University of Western Cape, 2021)With conclusive evidence from multiple research studies it is evident that the lack of real time information flows in Warehouse Management (WM) operations leads to rigid, un-optimised supply chains. Industrial Image ... -
Organisational readiness for the adoption of smart delivery management systems for last mile delivery
(University of Western Cape, 2021)Last mile delivery is one of the most expensive and challenging processes within the supply chain for organisations. The last mile delivery component of logistics has also become a very competitive space within the supply ... -
Factors affecting the intention to use and use of mobile delivery applications in South Africa
(University of Western Cape, 2021)During the global 2020 COVID-19 outbreak, mobile delivery service applications became prevalent as they facilitated consumer access to groceries. Research has shown increased use of mobile delivery service applications in ... -
A conceptual framework for digital customer experience in online retail industry
(University of the Western Cape, 2021)With the advent of digital technology, retailers can enhance the customer’s experience by transitioning from traditional Customer Experience to Digital Customer Experience (DCx). Experiences are seen as differentiators ... -
An Agile software development adoption framework for the South African financial industry
(University of Western Cape, 2021)There have been multiple developments and growth within the software development methodologies in the Financial Industries in South Africa. These developments and growth have been for constant process improvement to maximize ... -
Mobile phone use in chronic diseases education and awareness in rural Kenya
(University of the Western Cape, 2021)This study set out to develop an integrated model that could explain the sustainable adoption of mHealth, among the rural populations. With a penetration level of 130%, the ubiquitous mobile phone infrastructure was ... -
A digital skills development framework for digitally maturing South African Higher Education Institutions
(University of Western Cape, 2021)The advent of the 4th Industrial Revolution brought on an onslaught of technology rippling through a multitude of industries. Smart Cities, Smart Communities, Artificial Intelligence and Cloud Computing are but a few ... -
An integrated approach to e-learning implementation in a complex higher education setting: A case study of the University of the Western Cape
(University of the Western Cape, 2012)There has been a global transformation of higher education institutions (HEls) in response to a wave of dynamic education sector reforms; specifically, this is related to the adoption of educational technologies to enhance ... -
A Conceptual Model for determining the Value of Business Intelligence Systems
(University of the Western Cape, 2014)Business Intelligence refers to the use of Information Systems to enable raw data to be collated into information that can be reported, with the end goal of using this information to enhance the business decision-making ... -
The role of intermediaries in information sharing between government and communities in Western Cape
(University of the Western Cape, 2021)The use of Information and Communication Technology (ICT) to share information is rapidly increasing worldwide. The South African government uses ICT to extend sharing of information and provide services to communities ... -
Competencies for successful use of social online simulation games within organisational leadership development
(University of the Western Cape, 2014)The humble Pong arcade game at the corner store ignited a fundamental culture shift in the 1970s and it is increasingly gaining momentum. A generation of gamers is already permeating organisations. The socio-cultural ... -
The role of culture in mobile application adoption amongst diabetes patients in previously disadvantaged communities in the Western Cape
(University of Western Cape, 2021)Introduction: Diabetes mellitus is a global health problem with a high mortality rate. Self-management is an essential part of diabetes management and it includes self-care behaviour tasks such as healthy eating, being ...
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