Magister Commercii - MCom (IM) (Information Management)
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Recent Submissions
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The impact of digitally enabled supply chains on firm aggregate performance gains
(University of the Western Cape, 2023)Many companies are transitioning to digitising their supply chain to yield firm performance. However, their supply chains are still fragmented, and they have not yet realised the full potential of digital supply chain ... -
Mobile technology adoption for improved maternal healthcare in Sudan
(University of the Western Cape, 2023)Mobile health applications are becoming increasingly prominent worldwide as it is known for delivering effective interventions in healthcare. Moreover, mobile health technologies are vital in achieving SDG 3 (Good Health ... -
Factors affecting the adoption of blockchain in logistics in South Africa
(University of the Western Cape, 2023)This study aimed to explore the factors affecting the adoption of blockchain technology in logistics in South Africa. A quantitative research approach based on positivist philosophy was used to explore the phenomenon. An ... -
Factors influencing the adoption of big data analytics in supply chain risk management: A case in the manufacturing industry
(University of the Western Cape, 2022)In Africa, supply chain processes are under pressure from political, economic and security risks that disrupt the free flow of goods. In South Africa, the manufacturing industry has high growth potential, however, the ... -
A conceptual framework for the adoption of e-logistics technologies: Towards improved data analytics practice in the Western Cape fishing industry
(University of the Western Cape, 2023)E-logistics technologies to enhance supply chain efficiencies and improve data analytics across nations and industries continue to be developed. These provide the capacity and capability to enable timely, accurate and ... -
Examining the skills gap to effectively manage e-logistics in supply chain management
(University of the Western Cape, 2023)The South African economy faces several obstacles, including political unpredictability that may deter investment, a high unemployment rate, inflation, crime, a trade imbalance, and a volatile exchange rate. However, one ... -
Factors affecting adoption of IoT technology in the supply chain: A case of a clothing retailer in the Western Cape
(University of the Western Cape, 2023)The retail industry in South Africa (SA) is very competitive and the Western Cape is no exception. In such a competitive retail environment, innovation is often key to a competitive advantage and growth in the business. ... -
Big data analytics capabilities and the organisational performance of South African retailers
(University of the Western Cape, 2022)Big data analytics is becoming a real source of competitive advantage and growth as it helps organisations to have a better understanding of their insights. Recent studies have identified the resources needed to build a ... -
Biometrics application in airport security and the Individual's right to privacy
(University of the Western Cape, 2007)Biometrics is the science of identification or verification of any individual based on that person's unique physiological and behavioural characteristics. As the application of biometrics technologies achieve global ... -
Optimising business architecture maturity for enhanced alignment of business and IT
(University of the Western Cape, 2022)There are several inputs from industry observers of the continued plight of aligning Business with IT. Alignment today is regarded by numerous as one of the most important aspects for successful businesses. It is noted ... -
Understanding the factors that influence the adoption of Big Data at a government department in the Western Cape
(University of the Western Cape, 2022)Big Data, henceforth (BD), enables governments to produce and accumulate huge amounts of structured and unstructured data through their everyday activities. Due to the types of data produced and the volume, velocity and ... -
Factors influencing the adoption of digital technologies to reduce food waste in retail supply chain
(University of the Western Cape, 2022)Digital technologies are projected to transform many work domains and industries including the retail supply chain. Some of the benefits of adopting digital technologies are increased levels of efficiency, cost-saving ... -
Factors affecting information security compliance among SMEs in Cape Town
(University of the Western Cape, 2022)Small and medium enterprises are depending on the use of IT systems to compete and participate in the South African economy and also to improve the efficiency of their service delivery. Using IT systems in their business ... -
A framework for ethical data use to improve personalised customer experience in the financial industry in South Africa
(University of the Western Cape, 2022)The financial services industry deals daily with vast amounts of data. In this study, the researcher intends to investigate if data is used ethically for the purpose of analytics within this industry. The aim of this ... -
Measuring Information Systems value against organisational performance: A case study of a South African retailer
(University of the Western Cape, 2022)Organisations’ increased dependency on technology in general and retailers in particular, is changing how businesses and people operate and communicate. This has amplified the need to make better choices to increase the ... -
Investigating factors that hinder the adoption and use of primary healthcare information systems (phcis) in the western cape of South Africa
(University of the Western Cape, 2021)In the past, the Western Cape Department of Health had no formal or technologically enabled system for patient administration. This resulted in an administrative burden, increased waiting times for patients and doctors who ... -
Designing industrial image processing applications for warehouse management in South Africa
(University of Western Cape, 2021)With conclusive evidence from multiple research studies it is evident that the lack of real time information flows in Warehouse Management (WM) operations leads to rigid, un-optimised supply chains. Industrial Image ... -
Organisational readiness for the adoption of smart delivery management systems for last mile delivery
(University of Western Cape, 2021)Last mile delivery is one of the most expensive and challenging processes within the supply chain for organisations. The last mile delivery component of logistics has also become a very competitive space within the supply ... -
Factors affecting the intention to use and use of mobile delivery applications in South Africa
(University of Western Cape, 2021)During the global 2020 COVID-19 outbreak, mobile delivery service applications became prevalent as they facilitated consumer access to groceries. Research has shown increased use of mobile delivery service applications in ... -
A conceptual framework for digital customer experience in online retail industry
(University of the Western Cape, 2021)With the advent of digital technology, retailers can enhance the customer’s experience by transitioning from traditional Customer Experience to Digital Customer Experience (DCx). Experiences are seen as differentiators ...