Search
Now showing items 1-7 of 7
Factors contributing to employee burnout among frontline staff working in the business banking department of a South African bank
(University of the Western Cape, 2023)
This study suggests that, specifically at their convenience, more awareness on burnout should be created among frontline employees in the South African banking sector. The study contends that employees should be given ...
The nexus between knowledge management and enterprise resource planning in the National Youth Development Agency
(University of the Western Cape, 2022)
Organisations are investing significant capital in information systems that facilitate remote work and cloud networking. The preferred system is one that provides an organisation with all the tools required for information ...
Customer loyalty programmes in South Africa: Past, present and future trajectories
(University of the Western Cape, 2022)
The thesis examines customer attitudes towards Fast Moving Consumer Goods (FMCG) retail outlets. Customer attitudes are examined based on customer engagement, loyalty programmes, customer satisfaction and customer loyalty ...
The glass ceiling effect in South African companies: An illusion or reality
(University of the Western Cape, 2022)
Despite the existence of advanced employment equity legislation that addresses inequalities and discrimination in South Africa, the glass ceiling still inhibits the advancement of women to top positions in both the private ...
The development of online shopping behaviour during Covid-19, Cape Town, South Africa
(University of the Western Cape, 2022)
The COVID-19 pandemic brought a change in the business environment across the globe since the start of 2020 which resulted in E-commerce becoming most considered and chosen form of purchasing. This research aim is to bring ...
Performance appraisals, employee satisfaction and organisational justice in the fast-moving consumer goods sector in Western Cape
(University of the Western Cape, 2022)
The performance appraisal supplies a good opportunity to formally recognize employees’ achievements and contributions to the organisation and to ensure that a clear link is proved and maintained between performance and ...
The role of information and communication technology in the operations of selected SMEs during the Covid-19 era in Cape Town, Western Cape
(University of the Western Cape, 2022)
The COVID-19 pandemic resulted in the disruption of business operations as countries locked down economies to restrict the spread of the virus. This qualitative study investigates the role played by information and ...