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The realisation of business benefits when implementing mandatory software in an IT department: a case study in a South African financial services organisation
(2010)
No organisation has an endless and unlimited supply of money, especially in a recessive economy, and therefore decisions have to be made as to which areas an organisation will invest in. As organisations, such as YZ1 ...
Using storytelling to elicit tacit knowledge from subject matter experts in an organization
(2010)
Knowledge Management has been at the heart of mounting focus over the last
several years. Research and literature on the area under discussion has grown and
organizations have come to realize that success is often ...