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Now showing items 21-28 of 28
Organization management challenges of national heritage institutions in South Africa: a case study of the Robben Island museum (RIM)
(University of the Western Cape, 2012)
In January 1997, Robben Island Museum (RIM) opened its doors to the public as a tourist destination. This was done without any formal management structure or strategic planning, to cope not only with its mandate as the ...
A public participation perspective of the process of post-settlement support in Elandskloof
(University of the Western Cape, 2017)
Since the dawn of South African democracy in 1994, extensive laws and policies have been
introduced to facilitate transformation in the political, social and economic spheres. While
South Africa has been lauded world-wide ...
Discretion among street level bureaucrats: A case study of nurses in a public hospital in Cape Town
(University of the Western Cape, 2014)
There are often noted gaps and tensions arise between official government policies and
what is implemented on the ground. The two theories that consistently argue
antagonistically about the policy processes are the ...
Challenges of public participation in the implementation of portable toilets in South Africa: A case study of Makhaza area in Cape Town, Western Cape Province (2011-2015)
(University of the Western Cape, 2018)
This research critically sought to conduct a study, to find out whether there was public participation prior to the installation of portable flush toilets (porta potties) in Makhaza Area, Khayelitsha, during 2011-2015. A ...
Enhancing participatory democracy: in municipal affairs through the ward committee system: A participatory monitoring and evaluation approach
(University of the Western Cape, 2018)
Local government is a key point of service delivery and is the sphere where most people
interface with government. A good relationship with communities at local government
level is therefore critical. Ward committees ...
An examination of the implementation of selected batho pele principles: A case study of the Western Cape Department of Agriculture, Forestry and Fisheries (DAFF) and its selected clients
(University of the Western Cape, 2018)
The Batho Pele principles can be seen as a tool to help transform the South African public
sector by making it more responsive to the needs of its citizens. The White Paper on the
Transformation of the Public Service strives ...
Challenges of community policing in service delivery to the hearing-impaired community: A case of Worcester saps
(University of the Western Cape, 2010)
The purpose of the study is to establish if community policing is being implemented in terms of service delivery to the hearing-impaired community by Worcester Police Service and, if so, to what extent. The study aims to ...
Challenges of community policing in-service delivery to the hearing, impaired community: a case of Worcester saps
(University of Western Cape, 2010)
The purpose of the study is to establish if community policing is being implemented in terms of service delivery to the hearing-impaired community by Worcester Police Service and, if so, to what extent. The study aims to ...