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Now showing items 41-50 of 106
Career indecision amongst prospective university students
(2010)
Career indecision is one of the key aspects that professionals in career guidance counselling are interested in assessing. Career indecision, in the context of university students has been defined as the "inability to ...
The effect of stress, burnout and emotional labour on intention to leave amongst call centre employees
(University of the Western Cape, 2010)
The increasing demand for client-centred services in a highly competitive business environment has resulted in a substantial increase in the number of call centres world wide (Knight 2004 cited in Carrim, Basson & Coetzee, ...
The relationship between intention to quit, pyschological capital and job satisfaction in the tourism industry in the Western Cape
(University of the Western Cape, 2010)
The current research aims to identify the variables that influence turnover intentions. In particular, this research explored the concept of turnover intentions by investigating the mediating effects of job satisfaction ...
The relationship between stress levels and job satisfaction amongst high school educators in De Aar (Northern Cape)
(University of the Western Cape, 2011)
A large number of studies show that educators are exposed to workloads that result particularly in stress. According to Olivier and Venter (2003), stress is considered to be the main factor contributing to job-related ...
The relationship between work engagement, self-efficacy and optimism among call centre agents
(2011)
The costs of occupational health and well-being are increasingly being considered as sound ‘investments’ as healthy and engaged employees yield direct economic benefits to the company.The concept of Work engagement plays ...
Employees’ perceptions towards workplace diversity in a financial institution operating in the Western Cape
(uwc, 2013)
Although South Africa is 18 years into creating a unique diversity management strategy, individuals - directly affected by diversity in organisation will differ completely from those individuals that have not been affected ...
The relationship between perceived organisational support and workplace trust: an exploratory study
(2011)
As organisations struggle to meet the demands placed on them by contextual challenges, they place more emphasis on relationships for effective organisational functioning. Trust is a critical component of workplace relationships ...
The relationship between career anchors and job satisfaction amongst employees within a leading Retail organisation in the Western Cape
(University of the Western Cape, 2010)
In the current recessionary cycle in which individuals finds themselves, it is interesting to see whether organisations and individuals have changed their strategies or whether they pursued their tried and tested inherent ...
Stress amongst medical doctors in the Western Cape
(University of the Western Cape, 2011)
Numerous theories were established as to why doctors are leaving the country. A collection of stressors have presented itself and are seen as the contributing factors that lead to the outflow of doctors to other countries. ...
An investigation of students' perceptions and expectations of service delivery and service quality at an institution for higher education and training within a provincial government department in the Western Cape
(University of the Western Cape, 2011)
The primary aim of this thesis was to undertake research in a Higher Education and Training Institution in a Provincial Government Department in the Western Cape to determine which variables affect the services that are ...