Browsing Department of Industrial Psychology by Title
Now showing items 1-20 of 102
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A qualitative assessment of the impact of bursary granting as a form of skills development among employees in a public service department: Experiences and perceptions
(University of the Western Cape, 2017)Effective employee development is more than just mentoring or holding seminars. Ideally, it takes an individualised approach in which the organisation talks to an employee, finds out his/her goals and builds a plan to ... -
A study to investigate the attitude of customers towards electronic banking: The case of a South African-based company
(University of the Western Cape, 2017)It is known that attitude plays a significant role in consumer decision process whether to adopt new technology or not. Differences in attitude towards a product or a service depend on the nature of the product, individuals ... -
An evaluation of job crafting as an intervention aimed at improving work engagement
(University of the Western Cape, 2018)The construction industry plays a crucial role in the South African economy. In this high-risk industry, a lack of engagement by employees can have serious and costly health and safety consequences. Because construction ... -
An integrated model of the impact of individual cultural values and the mediating effect of job satisfaction, organisational commitment and perceived support on turnover intention
(University of the Western Cape, 2017)Employee turnover presents a number of negative organisational outcomes, such as loss of human capital, skills, organisational memory and investment on employee training and development. Theory and empirical research have ... -
An intergrated model of the role of authentic leadership, psychological capital, psychological climate and intention to quit on employee work engagement: A comparative analysis
(University of the Western Cape, 2017)Organizations exist for the primary aim of meeting particular objectives: innovation and advancement, customer satisfaction, profit making and delivery of quality goods and services. These goals are mostly channelled ... -
Assessing organisational culture in a hospital in the Western Cape
(University of the Western Cape, 2006)Organisational culture has been one of the most studied and theorised concepts in organisational development. New ways of working, globalisation, increased competition and change in technology have created a greater need ... -
Assessing safety culture of professional pilots within selected South African based aviation organisations
(University of the Western Cape, 2016)The aviation industry is one of many industries which is known to be a high-risk industry. Although it is a high risk industry, little research has been conducted within the industry especially with regards to safety ... -
Attitudes towards individuals with disability amongst students and employees in a higher education institution in the Western Cape
(University of the Western Cape, 2016)Even though attitudes have been studied for many years, attitudes toward individuals with disabilities still remain an important issue, today (Geskie & Salasek, 1988; Popovich, Scherbaum, Scherbaum & Polinko, 2003). With ... -
Authentic leadership and its effects on organizational citizenship behaviour in a provincial government department in the Western Cape.
(University of the Western Cape, 2015)Leaders are often thought of as being the top management team of the organisation, illuminating the way forward for individuals by directing organisational activities towards a shared vision (Fernald, Solomon & Tarabishy, ... -
Career indecision amongst prospective university students
(2010)Career indecision is one of the key aspects that professionals in career guidance counselling are interested in assessing. Career indecision, in the context of university students has been defined as the "inability to ... -
Career maturity amongst first year university students in a commerce faculty at a tertiary institution in the Western Cape
(University of the Western Cape, 2013)Career maturity is an essential requirement in human existence. Super (1979) identified five stages which highlight the level of maturity an individual should have achieved at a certain age. However, increasingly, it is ... -
Differences in current and desired work values amongst academic employees within a Higher Education Institution in the Western Cape
(University of Western Cape, 2012)Empirical and anecdotal evidence suggests that organisations, including higher education institutions (HEI‘s) have a propensity to focus on extrinsic rewards as a main motivator that attracts and retains staff (Kubler & ... -
Distributive- and procedural justice: towards understanding fairness perceptions of performance appraisals in a national government department office, Chief Directorate Surveys and Mapping
(University of the Western Cape, 2006)Perceptions of performance management in the South African Public Sector was characterised by high levels of unfairness owing to a bias in favour of those individuals that can write essays well. The essays would provide ... -
The effect of stress, burnout and emotional labour on intention to leave amongst call centre employees
(University of the Western Cape, 2010)The increasing demand for client-centred services in a highly competitive business environment has resulted in a substantial increase in the number of call centres world wide (Knight 2004 cited in Carrim, Basson & Coetzee, ... -
Emotional intelligence amongst undergraduate students at a higher education institution
(University of the Western Cape, 2011)One hundred and fifty senior students (comprising of second and third year undergraduate students) completed a biographical questionnaire and the BarOn Emotional Quotient-Inventory questionnaire. The results indicate that ... -
Emotional intelligence and work engagement of leaders in a financial services organisation undergoing change
(University of the Western Cape, 2011)Research (Sartain et al., 2006) indicates that engagement demands a more thoughtful way to address the everyday realities of organisational life. The current research endeavours to elucidate the relationship between emotional ... -
Employee participation in workplace wellness programmes in the Namibian public service: Motivational factors and barriers
(University of the Western Cape, 2017)A typical workplace is likely to be non-existent in the absence of its human resources. Thus, human capital is generally an asset to most organisations. This is why it is important that employers play an active part in ... -
Employees perception of employment equity fairness within a mining organisation in South Africa
(University of the Western Cape, 2013)After the 1994 elections South Africa had to undergo drastic changes for it to become a more just society to address past injustices experienced by various ethnic groups. Issues such as equality and social justice have ... -
Employees’ perceptions towards workplace diversity in a financial institution operating in the Western Cape
(uwc, 2013)Although South Africa is 18 years into creating a unique diversity management strategy, individuals - directly affected by diversity in organisation will differ completely from those individuals that have not been affected ... -
Examining job satisfaction levels and the intention to quit amongst employees in a small to medium auditing firm in South Africa
(University of the Western Cape, 2016)Job Satisfaction and the Intention to Quit are two factors that a synonymous with each other. Various research and studies have been conducted over the years indicting that there is a direct relationship between job ...
